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Is Your Company Engaging its Promoters???
Posted by Merlin Francis on Feb 6, 2010 in Brand building
In this era of social media, the NPS system can give a whole new meaning to marketing. Drawing your promoters to help you with the process of brand building by sharing their brand experiences with a larger audience can be a great add-on to any marketing strategy. This also increases the chances of turning the Passives into active Promoters.
I personally see the NPS system as a great value add for the PR and branding team of any company.

